Provide the end to end User Experience through sketches, flows, prototypes, UI kits, research, and design specs.
Evaluate – By understanding who I am designing for and problems to solve for. Whether it is an interview, site visit, or reviewing past research and support calls. Before I begin to ideate, it is essential for me to identify the audience, their needs, environments and challenges.
Ideate – With the targeted audience identified through personas, user journeys and empathy mapping, ideation begins through sketches, wireframes, and prototypes.
Validate – It is essential to make sure the designs are the right solution for the customers by doing the home work with a clickable prototype and research testing.
Deliver – After the final prototype and designs are completed and validated the next item is delivering clear and concise documentation that can be utilized for developer implementation, technical support, marketing, and sales.
I'm a user experience designer living in Atlanta, Georgia. I have worked with some of the top companies in the industry including CNN, BBDO, and Scripps Networks and currently working as a Lead UX Designer at Dematic.
My experience and skills cover a wide range of disciplines that include everything from discovery, research, architecture, wireframes interactive prototypes and design systems. I have worked in several agile environments, immersed with developers, product and project managers in order to complete POCs, MVPs as well as continuing improvements to established application software.
View my WorksDesign
Client: Dematic
Project: Dematic Design System
Date: 2020-2022
Service: Design Language, Components, Patterns and Research
Our Design System is a collaborative effort, working with designers, developers, and content writers we came together to create a Design Kit, Component, Pattern, Sandbox, Design Tokens, and Content Styleguide documented in Zeroheight and Storybook.
Design
Client: Sage
Project: Sage Pegg Chatbot
Date: 2018
Service: Interaction Design, Visual Design, and Research
Pegg is a chat bot that lets small business owners enter and track information such as money owed, account balances, expenses and more. Customers simply add Pegg inside Slack or Facebook Messenger (or use it inside the existing Sage software) and then ask it questions in natural conversation. They could ask ‘who owes me money?’ or ‘how much did I spend on coffee in April’ or ‘what did I earn last month?’ and Pegg will deliver the answers in real time and without jargon.
The Challenges: Pegg will need a facelift to match the new DLS system
The Solutions: Design Workshop with internal XD, Usability Testing with Sage Customers, Sharing research findings with key stakeholders.
Architeture
Client: Sage
Project: Sage Match 2017 Redesign
Date: 2017
Service: Wireframe, Prototype, Interaction Design, Information Architecture, Visual Design, and Research
Sage Match is a website that lists and connects prescreened, customer-rated accounting professionals with the small and medium businesses that require their services.
The Challenges: The first version of Sage Match had too many filter facets that eventually would end in zero results.
The Solutions: Taxonomy Survey, Design Workshop with key stakeholders, which led to a design with 60% less filter facet options and where the user would filter down search criteria after they initiated the search.
Architeture
Client: Sage
Project: Sage View 2016 Redesign
Date: 2016
Service: Wireframe, Prototype, Interaction Design, Information Architecture, Visual Design, and Research
Sage View is a cloud application for accountant’s that gives them the ability to offer additional advisory services to their clients by importing their general ledger through connecting to their accounting software or uploading a csv export. By using Key Performance Indicators (KPIs), to measure a client’s progress towards specific goals, an accountant can use this information to help their clients run their business better. The purpose of the Sage View Redesign is to design a simpler experience that is intuitive for accountants with basic KPI knowledge to also being useful for accountants with more advanced KPI knowledge and a larger client base, to increase user adoption. The target would be to make it easier for Accountants to, connect with the client’s bookkeeping data, map the client data, create reports and if they choose to use Advanced features like creating custom Key Performance Indicators and Metrics to do more detailed analysis, the option is available.
The Challenges: The first version of Sage View had several challenges, onboarding a new client, connecting their data, and mapping their chart of accounts. Some customers clients use desktop applications while others are using cloud applications. We needed to be secure, up to date, and agnostic.
The Solutions: Value Analysis Survey with key stakeholders, Customer call observations, Usability Testing of a prototypes with customers, which led to the following solutions, agnostic upload of CSV version of general ledger in addition to connecting data from cloud applications like, Sage One, Xero, and QuickBooks. For mapping the data we simplified the way we complete the mapping by automate mappings to the closest match and giving the user less items to review vs. mapping all items by hand.
Architecture
Client: Sage
Project: Sage View Mobile Design
Date: 2016
Service: Wireframe, Prototype, Interaction Design, Information Architecture
Sage View Mobile is a companion app to Sage View cloud application. The purpose of the app was to alert accountants about how their clients Key Performance Indicators (KPIs) are performing on the go via IOS and Android mobile devices.
The Challenges: The first version of Sage View Mobile Application Analytics was very simple in this reboot concept, the charts became multi dimensional
The Solutions: Interviews with key stakeholders, Content plan for the multilevels of analysis information
Architecture
Client: Sage
Project: Sage Impact
Date: 2016
Service: Wireframe, Prototype, Interaction Design, Information Architecture, and Research
Sage Impact is a customizable online hub that lets accountants connect their tools, resources and people.
Architeture
Client: Sage
Project: Sage View 2014
Date: 2014
Service: Wireframe, Prototype, Interaction Design, Information Architecture, Visual Design, and Research
Sage View is a cloud application for accountant’s that gives them the ability to offer additional advisory services to their clients by importing their general ledger through connecting to their accounting software or uploading a csv export. By using Key Performance Indicators (KPIs), to measure a client’s progress towards specific goals, an accountant can use this information to help their clients run their business better.
The Challenges: The first version of Sage View had four goals, onboarding a new client, connecting their data, mapping their chart of accounts, and alert notifications.
The Solutions: Design Workshops, Usability Testing of a prototypes with customers.
Architecture
Client: Sage
Project: Sage View Mobile Design
Date: 2015
Service: Wireframe, Prototype, Interaction Design, Information Architecture
Sage View Mobile is a companion app to Sage View cloud application. The purpose of the app was to alert accountants about how their clients Key Performance Indicators (KPIs) are performing on the go via IOS and Android mobile devices.
Architecture
Client: Sage
Project: Sage Collaborate Mobile Design
Date: 2015
Service: Wireframe, and Information Architecture
Sage Collaborate Mobile application allows accountants and bookkeepers to share, track and audit documents with clients via IOS and Android mobile devices.
Design
Client: Scripps Networks Interactive
Project: Design Patterns
Date: 2012
Service: Visual Design & Behaviors
Scripps Networks Interactive is a developer of lifestyle-content for television and the Internet. The application design system was made for internal employee facing applications for managing media assets.
Front-End
Client: Ethel Ndapa Foundation
Project: Wordpress Site
Date: 2014
Service:Front End Wordpress
The Ethel-Ndapa Foundation is dedicated to providing compassionate programs and services to developing communities through the provision of resources including healthcare, women's empowerment groups, clean water & food, and education for the youth.
Design
Client: Uteco NA
Project: Website
Date: 2013
Service:Wireframe, Prototype, Interaction Design, Information Architecture, Visual Design, and Front-End Development
Uteco Converting S.P.A, a leading manufacturer and supplier of equipment in the field of flexible packaging.
Architecture
Client: Incomm
Project: Zeevex Website
Date: 2012
Service:Wireframe, Prototype, Interaction Design, Information Architecture, and Visual Design
Zeevex was a virtual currency card for game publishers, retailers and consumers, that provided a payment option for gamers who did not have access to credit cards or PayPal accounts.
Design
Client: Carlos Watson
Project: Conversations with Carlos Website
Date: 2008
Service:Wireframe, Prototype, Interaction Design, Information Architecture, and Visual Design
Companion web site to the television interview show Conversations with Carlos Watson, with video clips featuring guests from the worlds of politics, entertainment and sports.
Design
Client: REI
Project: REI GoPlayList YouTube Channel
Date: 2009
Service:Visual Design
A companion channel to the REI Go Play List website offering the complimentary download of a 10-song playlist to inspire snow sports and music lovers alike while skiing the slopes.
Design
Client: REI
Project: REI GoPlayList Pandora Channel
Date: 2009
Service:Visual Design
A companion channel to the REI Go Play List website offering the complimentary download of a 10-song playlist to inspire snow sports and music lovers alike while skiing the slopes.
Design
Client: CARE
Project: The Last Child DVD
Date: 2005
Service:Visual and Interaction Design
THE LAST CHILD tells the behind-the-scenes story of the global campaign to eradicate polio, the dreaded childhood disease that continues to cripple and kill. From the frontlines in Nigeria, India, Haiti and elsewhere, you'll witness the victories and challenges of trying to wipe out a disease worldwide for only the second time in history.
Connect with me via LinkedIn.